Shipping Policy
Shipping Policy – Gaze and Graphite
At Gaze and Graphite, we partner with a print-on-demand (POD) fulfillment company to ensure high-quality production and efficient shipping. Below, you’ll find details on our processing times, delivery options, and international shipping policies.
Order Processing & Fulfillment
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All items are made on demand, meaning production begins after an order is placed.
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Fulfillment typically takes 3–7 business days, depending on the product and location.
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Once your order is ready, it will be shipped directly from our POD partner’s facility.
Shipping Times & Costs
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Domestic Shipping (U.S.): Estimated delivery within 3–5 business days after fulfillment.
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International Shipping: Estimated delivery within 7–20 business days, depending on the destination.
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Shipping costs are calculated at checkout based on location and order size.
Tracking & Delivery
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Once your order ships, you’ll receive a tracking number via email.
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If your package is delayed, please check with your local carrier or contact us for assistance.
Customs & International Orders
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International orders may be subject to customs fees or import taxes, which are determined by the destination country.
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Gaze and Graphite is not responsible for any additional charges incurred during customs processing.
Lost or Returned Orders
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If an order is returned due to an incorrect address, we will attempt to contact you for reshipment.
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If an order is lost in transit, please reach out to us, and we will work with our POD partner to resolve the issue.
We strive to provide a smooth and reliable shipping experience while maintaining our commitment to eco-conscious production. If you have any questions about your order, feel free to contact us!